Privacy Policy

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Effective Date: 01/01/2024

Thank you for choosing Hookah Down Ya  as your preferred destination for enjoying hookah and a relaxing atmosphere. We respect your privacy and are committed to protecting your personal information. This Privacy Notice outlines our practices concerning the collection, use, and protection of your information. Please take a moment to review this notice.

1. Information We Collect:

a. Personal Information:

• Name
• Contact information (phone number, email address)
• Date of birth
• Government-issued identification for age verification
• Any other information voluntarily provided by patrons

b. Usage Information:

• IP address
• Browser type
• Operating system
• Date and time of access
• Pages viewed
• Location information (if provided voluntarily)

2. How We Use Your Information:

a. Age Verification:

• To ensure compliance with legal age requirements for hookah consumption.

b. Reservation and Customer Service:

• To manage reservations and provide customer support.

c. Promotions and Marketing:

• To inform you about special offers, events, and promotions (only with your explicit consent).

d. Improving Our Services:

• To analyze usage patterns and enhance the quality of our services.

3. Information Sharing:

a. Third-Party Service Providers:

• We may share your information with trusted third parties for the purpose of providing specific services, such as payment processing and age verification.

b. Legal Compliance:

• We may disclose information if required by law or in response to legal requests.

4. Your Choices:

a. Marketing Communications:

• You have the right to opt out of receiving marketing communications from us.

b. Access and Correction:

• You can request access to your personal information and correct any inaccuracies.

5. Security Measures:

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.

6. Cookies and Similar Technologies:

We may use cookies and similar technologies to enhance your experience on our website.

7. Changes to this Privacy Notice:

We reserve the right to update this Privacy Notice to reflect changes in our practices. Please check back periodically for updates.

8. Contact Us:

If you have any questions or concerns about this Privacy Notice or our data practices, please contact us at [contact email/phone].

Thank you for choosing Hookah Down Ya. We appreciate your trust in us and strive to provide you with an enjoyable and secure experience.